Please note that cancellation or rescheduling is not allowed for Friday, Saturday and Sunday
slots.
For the remaining days, 50% of the booking amount(excluding taxes if applicable) would be
refunded on cancellations done before 24 hours from the commencement time of booking.
We allow rescheduling only before 24 hours from the commencement time of booking.
There will be no refunds in case of rescheduled bookings.
Refunds might take 7-15 business days.
Bookings are not transferable.
No cancellation is possible for experiences booked for 1st January, 14th February and 25th
December as these are special packages.
Terms of Use
Guidelines to Follow
Smoking and alcohol consumption are strictly prohibited on the premises.
Kindly adhere to the booking timings, as changes are not feasible once confirmed.
Prevent any loss or damage to theatre property to avoid corresponding charges.
Please also ensure not to litter the premises. An extra charge shall be levied .
Do not carry snack items such as chips and drinks. Customers can purchase
the same from the snack bar at the location.
Balloon poppers, snow sprays, candles or other similar items are strictly prohibited.
While casting content, please be aware that we are not liable for technical issues with
OTT apps or your mobile device.
Please do not take any decor item placed in the theatre.
Candles are not permitted on the premises due to fire safety rules.
Health and Safety Guidelines
Our theatre undergoes thorough disinfection before each booking to ensure a safe environment.
We strictly adhere to legal guidelines by maintaining CCTV surveillance throughout our premises.
Additional Charges
A flat cleaning charge of Rs. 100/- will be applied if outside food is consumed within the premises.
Please note that food and beverages are chargeable, unless explicitly stated in the package.
In the event of last-minute additions to the group, booking charges will apply accordingly.
In case of equipment damage (screening system, lights, seating, etc) an extra charge will be levied.
Prompt Reporting and Support
If you encounter any dip in audio-visual performance, kindly notify us immediately. We are
committed to providing the best network and audio-visual experience.
